Tuesday, September 6, 2022

Faster troubleshooting, reduced help desk calls and more efficient engineers- Read more in the IDC report

 

IDC Report.png

New research from the International Data Corporation (IDC) explores the value and benefits of using the New Relic observability platform to manage the application development lifecycle and troubleshoot operations. In this report, they found when companies used New Relic it showed:

  • 83% faster issue identification for troubleshooting
  • 16% more efficient IT engineers
  • 22% reduced help desk calls.
 


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